Category: Insurance Disputes


Common Surveillance Tactics Used By Insurance Companies

Usually, when surveillance is conducted by an insurance company, it’s done on an injured person and is set up by the insurance company that’s defending the case. There are various types of surveillance tactics used.  They Follow You Around The first kind is what people probably think of when they hear surveillance. It’s hiring a ...
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Everything You’ve Wanted to Know About Surveillance

This blog post was written by our placement student Rob Stefanelli (with some edits by Duncan Macgillivray). CAN AN INSURANCE COMPANY CONDUCT SURVEILLANCE OF ME AND MY FAMILY? Yes (… unfortunately). When you are injured and make a representation to your insurer or the at-fault driver’s insurer about the extent of your injuries, the insurance company ...
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Total Disability: Not So Total After All!

A version of this article by Duncan Macgillivray and Jeff Moorley originally appeared on the OTLA Blog. Many Long-Term Disability (LTD) insurance policies state that the insured person will only qualify for benefits if they become “Totally Disabled” or suffer a “Complete Inability” to work. To avoid confusion, we will use these phrases interchangeably. It ...
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Lester Wins Insurance Coverage for School Board

White Macgillivray Lester founding partner Dan Lester was recently successful for a local Northwestern Ontario school board in a case where insurance law and commercial leases intersect. Facts In Paulin v. Keewatin Patricia District School Board, the Defendants, the Keewatin Patricia School Board and the Municipality of Red Lake, each sought the court’s ruling on ...
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Is my insurance company allowed to treat me poorly?

Both you and your insurance company have a mutual duty of good faith to act in the best interests of each other, as you both work to protect what is most important. As a policyholder, you have certain rights when interacting with your insurance company. The insurance company has a duty to act in good ...
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